> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/knowledge-base-overview.md).

# Knowledge Base Overview

<figure><img src="/files/yOH6YD8GUuAH2o5qakDO" alt=""><figcaption></figcaption></figure>

This knowledge base helps you find the right OutSmart article fast.

Use it for setup, daily use, troubleshooting, and product overviews.

### How this knowledge base is organized

The knowledge base is split into main sections.

Each section covers one product area or usage context.

The main sections are:

* [**BackOffice**](/backoffice/backoffice.md)
* [**Mobile App**](/mobile-app/general-mobile-app.md)
* [**Marketplace, packages, and Power-Ups**](/marketplace-packages-and-power-ups/marketplace.md)
* [**Integrations**](/integrations/integrations.md)
* [**Known Issues & Workarounds**](/known-issues-and-workarounds/known-issues-and-workarounds.md)

Some pages also sit outside these sections.

Those pages usually cover announcements, temporary campaigns, or smaller add-ons.

### How articles are structured

Most section guides start with an overview or introduction page.

After that, you usually see setup, use, FAQ, troubleshooting, or requirements articles.

Task-based articles focus on one action at a time.

That makes it easier to jump straight to the step you need.

### How to use this knowledge base

Start with the section that matches your goal.

Use overview pages when you need context first.

Use task-based articles when you already know what you want to do.

If you want to explore plans, add-ons, or premium features, start in [**Marketplace**](/marketplace-packages-and-power-ups/marketplace.md).

If you work in the office, start with [**Introduction to BackOffice**](/backoffice/backoffice/introduction-to-backoffice.md).

If you work in the field, start with [**What is the OutSmart mobile app?**](/mobile-app/general-mobile-app/what-is-the-outsmart-mobile-app.md).

If you want to connect OutSmart to other software, start with [**What are Integrations?**](/integrations/integrations/what-are-integrations.md).

If something behaves differently than expected, check [**Known Issues & Workarounds**](/known-issues-and-workarounds/known-issues-and-workarounds.md).

{% hint style="info" %}
What you see can still differ by package, permissions, enabled features, or release timing.
{% endhint %}

### About the articles

Articles in this knowledge base are created with help from AI.

They are reviewed and updated to stay aligned with product changes.

That helps us publish content faster and keep coverage broad across topics and languages.

### Report a translation issue or inaccuracy

If you see a translation issue, outdated step, or incorrect explanation, contact `support@out-smart.com`.

Include these details when possible:

* the article title
* the language
* the part that looks wrong
* the correct wording, if you know it

This helps us update the content faster.

### Start here

* [**Introduction to BackOffice**](/backoffice/backoffice/introduction-to-backoffice.md)
* [**What is the OutSmart mobile app?**](/mobile-app/general-mobile-app/what-is-the-outsmart-mobile-app.md)
* [**Marketplace**](/marketplace-packages-and-power-ups/marketplace.md)
* [**What are Integrations?**](/integrations/integrations/what-are-integrations.md)
* [**Known Issues & Workarounds**](/known-issues-and-workarounds/known-issues-and-workarounds.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://knowledge.out-smart.com/knowledge-base-overview.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
