Troubleshoot why a contract did not generate work orders

Check the most common reasons a contract does not create the expected work orders.

When a contract does not generate work orders, the cause is usually in the contract setup.

Start with the timing and status first.

Review these common causes:

Confirm whether the contract is active.

A future start date, passed end date, or termination stops generation.

Check whether the contract is preventive, corrective, or yearly-order.

Each type uses different generation logic.

For preventive contracts, check the recurring schedule.

For corrective contracts, check the SLA-related setup.

Make sure the work order is not simply scheduled to appear later than expected.

If the contract uses linked objects or order per object, confirm the object setup still matches the intended flow.

Open the schedule view to see planned dates and already generated work.

What is the first thing I should check?

Check whether the contract is active.

Start date, end date, and termination are the fastest checks.

Can days in advance make it look like generation failed?

Yes.

The work order may still be planned for a later creation moment.

Can object settings affect generation?

Yes.

This matters especially when the contract uses linked objects or separate orders per object.

Last updated 3 months ago

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