> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/backoffice/backoffice/items-and-materials/use-price-management-for-items.md).

# Use price management for items

Use price management when the same item needs a different price for a specific customer or project.

This lets you override the default item price without changing the catalog itself.

### How price management works

A price agreement links an item or hour type to:

* a customer or project
* a fixed price or discount
* a start date, and optional end date

When the agreement applies, OutSmart uses that price on quotations, invoices, and work orders.

### Create a price agreement

{% stepper %}
{% step %}

### Open price management

Go to **Settings → Price Management**.

Click **Add**.
{% endstep %}

{% step %}

### Select the item or hour type

Choose the item or hour type.

The default price fills in automatically.
{% endstep %}

{% step %}

### Select the customer or project

Choose the customer or project that should receive the special price.
{% endstep %}

{% step %}

### Set the new price

Enter a fixed price or a discount percentage.

Set the **Start date**.

Add an **End date** if needed.
{% endstep %}

{% step %}

### Save the agreement

Save the price agreement.

Use the item on a matching work order, quotation, or invoice.
{% endstep %}
{% endstepper %}

### Important behavior

Select the customer before adding items.

If you add the item first, the special price may not apply immediately.

{% hint style="warning" %}
The app uses the original item price when items are added there. Use automation if you need price agreements applied later in the process.
{% endhint %}

### Frequently asked questions

<details>

<summary>Can I set a different price for one customer only?</summary>

Yes. Create a price agreement for that customer and item.

</details>

<details>

<summary>Can I use a percentage instead of a fixed price?</summary>

Yes. You can use either a discount percentage or a fixed price.

</details>

<details>

<summary>Does price management also work for hour types?</summary>

Yes. You can create agreements for items and hour types.

</details>

### Related topics

* [**Create an item**](/backoffice/backoffice/items-and-materials/create-an-item.md)
* [**Add items to quotations and invoices**](/backoffice/backoffice/items-and-materials/add-items-to-quotations-and-invoices.md)
* [**Introduction to Items and Materials**](/backoffice/backoffice/items-and-materials/introduction-to-items-and-materials.md)


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