Cancel OutSmart

Cancel your OutSmart subscription by email and check the notice period first.

Cancel your subscription by email.

You cannot cancel through the BackOffice or the app.

agreements usually run for one year first
agreements usually renew automatically
written notice is needed at least 30 days before the renewal date
immediate cancellation is only possible in specific cases, such as bankruptcy or business liquidation

Address your email to customersuccess@out-smart.com.

State clearly that you want to cancel your OutSmart subscription.

Include your company name and company ID.

Send it well before your renewal date.

This helps you meet the 30-day notice period.

If you miss the notice period, the subscription usually renews for the next term.

Can I cancel by phone?

You can discuss it by phone.

You still need to send a confirmation email.

Can I cancel through the BackOffice or app?

No.

Email is the only cancellation route.

Where can I read the full terms and conditions?

Use the [**OutSmart legal page**](https://out-smart.com/legal).

Last updated 3 months ago

Was this helpful?