> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/backoffice/backoffice/scheduler/assign-a-work-order-in-the-scheduler.md).

# Assign a work order in the Scheduler

Assign an unplanned work order to an employee.

Assign a work order in the **Scheduler** when you want to place work on an employee schedule.

This is the fastest way to turn unassigned work into planned work.

{% stepper %}
{% step %}

### Open the Scheduler

Go to **Scheduler** in the left menu.
{% endstep %}

{% step %}

### Find the work order

Locate the work order in the unassigned section.
{% endstep %}

{% step %}

### Drag the work order

Click and drag the work order to the right employee.
{% endstep %}

{% step %}

### Drop it on the right time

Place it on the correct date and time slot.

The work order is now assigned.
{% endstep %}
{% endstepper %}

### Frequently asked questions

<details>

<summary>Can I assign more than one employee?</summary>

Yes.

That depends on your planning setup.

</details>

<details>

<summary>Do I need to open the work order first?</summary>

No.

You can assign it directly from the planning view.

</details>

<details>

<summary>Can I plan an inactive or unlicensed employee?</summary>

No.

Only active, licensed employees appear as planning lanes and can be assigned work.

</details>

<details>

<summary>Can I use a placeholder name without a license?</summary>

Yes.

Plan the work order to a group lane instead of an employee, then assign the employee later.

</details>

### Related topics

* [**Scheduler**](/backoffice/backoffice/scheduler.md)
* [**Work Orders**](/backoffice/backoffice/work-orders.md)
* [**Plan work to a group**](/backoffice/backoffice/scheduler/plan-work-to-a-group.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://knowledge.out-smart.com/backoffice/backoffice/scheduler/assign-a-work-order-in-the-scheduler.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
