Connect a smartphone or tablet

Connect a field employee device by creating the employee and signing in to the mobile app.

Field employees need a connected device to receive and process work orders.

The device connects automatically the first time the employee signs in to the OutSmart app.

Before you start

Create the employee in the BackOffice first. Make sure the employee has login details.

Connect the device

1

Open Employees

Go to Settings. Search for Employees.

2

Create or update the employee

Click Add, or open an existing employee. Set the login details on the right side.

3

Install the app

Install the OutSmart app from the Apple App Store or Google Play Store.

4

Sign in on the device

Have the employee sign in with their credentials. The device connects automatically.

FAQ

Does the employee need to connect the device manually?

No. Signing in creates the connection automatically.

What if the employee gets a new device?

They can sign in on the new device with the same account.

Can I see which devices are connected?

Yes. You can manage connected devices in device management settings.

Related settings

• Device policies and settings
• Create a role
• Add an employee
• Settings