Set your business hours

Define working hours so work order duration matches your actual business schedule.

Business hours change how work order duration is calculated.

Without them, duration uses total elapsed time. With them, duration uses only your configured working hours.

A work order that spans nights or weekends can look longer than the real working time. Business hours fix that.

This only affects duration display. It does not change invoicing or time registrations.

Go to Settings. Open Business Hours.

Set the hours for each day. Leave non-working days out if needed.

Click Save.

Go to Settings. Open Work order settings → Work order.

Turn on Calculate hours based on business hours. Choose your preferred Duration display.

Click Save. Open a work order to confirm the updated duration.

Does this affect all work orders?

Yes. Once enabled, it applies across the system.

Can I use different hours on different days?

Yes. You can configure the schedule per day.

Does this affect invoicing?

No. Invoicing still uses recorded hour types and time entries.

Last updated 3 months ago

Was this helpful?