> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/integrations/integrations/gripp/what-is-gripp.md).

# What is Gripp?

Understand what Gripp syncs with OutSmart, how the connection works, and what to expect from the sync.

**Gripp** connects OutSmart with your Gripp environment.

It is a cloud-based CRM and project management platform.

It reduces double entry between project work and administration.

### What you do with Gripp

With **Gripp** in OutSmart, you can:

* import **relations** into the OutSmart CRM
* import **materials**, **hour types**, and **employees**
* import **sales orders** as work orders or projects
* send completed work order results back to **Gripp**
* create invoices in **Gripp** from completed work orders

### What syncs between both systems

#### Import from Gripp into OutSmart

OutSmart can import:

* **companies** and optional **contact persons**
* **products** as materials
* **products** as hour types
* **employees**
* **sales orders**

#### Export from OutSmart to Gripp

OutSmart can send back:

* completed work order **materials**
* completed work order **hours**
* work order **PDFs**
* **invoices** created from completed work orders
* new **relations**, **materials**, and **hour types**

### How data flow works

**Relations** and **products** usually flow from **Gripp** into **OutSmart**.

Completed work order data then flows back from **OutSmart** into **Gripp**.

This keeps planning, execution, and invoicing aligned.

### How the connection works

The connection uses a **Gripp API key**.

OutSmart does **not** store your Gripp password.

After setup, the sync runs automatically in the background.

You can set the interval to **15**, **30**, or **60** minutes.

The default interval is **15 minutes**.

After you save the setup, OutSmart also registers webhooks in **Gripp**.

This lets new companies, contacts, employees, projects, and tasks sync faster.

Day-to-day, the integration runs automatically in the background.

### What you need first

Before you start, make sure you have:

* access to **Settings → General → Software integrations**
* an active **Gripp** integration license
* a **Gripp API key**

### Frequently asked questions

<details>

<summary>Do I need a separate license for Gripp?</summary>

Yes.

You must activate the **Gripp** integration in the **License Manager** first.

</details>

<details>

<summary>Is my Gripp password stored in OutSmart?</summary>

No.

OutSmart uses your **Gripp API key**.

</details>

<details>

<summary>How often does Gripp sync automatically?</summary>

Choose **15**, **30**, or **60** minutes.

The default is **15 minutes**.

</details>

<details>

<summary>Can data move in both directions?</summary>

Yes.

Relations and products mainly import from **Gripp**.

Completed work order data is sent back from **OutSmart**.

</details>

### Related topics

* [**Gripp**](/integrations/integrations/gripp.md)
* [**Set up a software integration**](/integrations/integrations/set-up-a-software-integration.md)


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