Set up Multiverse_Online

Connect OutSmart to your Multiverse_Online account and choose the administration to sync.

Connect OutSmart to Multiverse_Online before you configure imports or exports.

You sign in through the Multiverse_Online login page.

Before you start

Make sure the Multiverse_Online integration is active in the License Manager.

Without the license, you cannot use the connection.

1

Open Software integrations

Go to Settings → General → Software integrations.

Open Multiverse_Online.

Open Settings.

2

Start the login flow

Click Open settings.

If you are not connected yet, OutSmart redirects you to the Multiverse_Online login page.

3

Sign in to Multiverse_Online

Log in with your Multiverse_Online account.

Then allow OutSmart to access your data.

4

Return to OutSmart

After login, OutSmart opens the Multiverse_Online settings again.

You can then review the available settings.

5

Choose the administration

Under General settings, select the Company you want to sync.

This decides which Multiverse_Online administration OutSmart uses.

6

Configure imports and exports

Choose which data should move into OutSmart.

Then choose which data should move out.

7

Save the setup

Click Save.

Your connection and settings are then stored.

What changes during setup

When you set up the integration for the first time, OutSmart creates these work order statuses:

• Not to Multivers
• To Multivers
• Error

Use these statuses to control the export flow.

Before you save

Check these points first:

• the selected company is the correct one
• the connected user has the right permissions
• the import and export options match your process

You can connect one administration at a time.

If you need another administration later, disconnect and connect again.

Frequently asked questions

Can I connect more than one administration?

No.

The integration works with one administration at a time.

What happens if I disconnect the integration?

The synchronisation stops.

Existing data in OutSmart stays in place.

No new data syncs until you reconnect.

I get an error while logging in. What should I do?

Check whether your Multiverse_Online user has enough rights.

If the problem stays, contact OutSmart support.

How do I know the connection works?

After login, the settings page shows the available companies.

The log panel on the right also shows recent sync activity.

Related topics

• Multiverse_Online
• What is Multiverse_Online?
• Set up a software integration