> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/integrations/integrations/trackjack/set-up-trackjack.md).

# Set up TrackJack

Connect OutSmart to your TrackJack account and choose what to import.

Connect **OutSmart** to **TrackJack** before you configure imports.

You need your TrackJack username and password.

{% stepper %}
{% step %}

### Purchase the integration

Open the **License Manager**.

Purchase **TrackJack** if it is not active yet.
{% endstep %}

{% step %}

### Open Software integrations

Go to **Settings → General → Software integrations**.

Open **TrackJack**.

Open **Settings**.
{% endstep %}

{% step %}

### Sign in to TrackJack

Enter your **username** and **password**.

Then click **Login**.
{% endstep %}

{% step %}

### Set the synchronisation date

Choose the **Synchronisation date**.

OutSmart imports data from this date onward.
{% endstep %}

{% step %}

### Choose what to import

Select the data you want to import:

* **Drivers**
* **Vehicles**
* **Locations**
* **Routes and hours**
  {% endstep %}

{% step %}

### Configure route and hour options

If you enable **Routes and hours**, choose the options you need:

* **Book routes on trips**
* **Book routes on hours**
* **Book parked hours on hours**
  {% endstep %}

{% step %}

### Choose the hour types

If you import hours, set these fields:

* **Default travel hour type**
* **Standard working hours**
  {% endstep %}

{% step %}

### Save the setup

Click **Save**.

Your connection and import settings are then stored.
{% endstep %}

{% step %}

### Link drivers and start the first sync

Open **Link drivers** to map drivers to employees.

Then click **Sync** if you want to start immediately.
{% endstep %}
{% endstepper %}

### Before you save

Check these points first:

* the TrackJack login details are correct
* the synchronisation date is correct
* the selected import options match your process
* the hour types are set if you import hours

### Frequently asked questions

<details>

<summary>Where do I find TrackJack in OutSmart?</summary>

Go to **Settings → General → Software integrations**.

The integration appears there after purchase.

</details>

<details>

<summary>What happens if the login details are wrong?</summary>

The login fails.

OutSmart does not open the settings page.

Check the username and password.

Then try again.

</details>

<details>

<summary>Can I change the synchronisation date later?</summary>

Yes.

Update the date in the settings.

Future syncs use the new start point.

</details>

### Related topics

* [**TrackJack**](/integrations/integrations/trackjack.md)
* [**What is TrackJack?**](/integrations/integrations/trackjack/what-is-trackjack.md)
* [**Link TrackJack drivers to employees**](/integrations/integrations/trackjack/link-trackjack-drivers-to-employees.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://knowledge.out-smart.com/integrations/integrations/trackjack/set-up-trackjack.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.