> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/integrations/integrations/trackjack/what-is-trackjack.md).

# What is TrackJack?

**TrackJack** connects OutSmart with your TrackJack account.

It imports driver, vehicle, location, route, and hour data into OutSmart.

### What you do with TrackJack

* import TrackJack drivers into OutSmart
* import vehicles with license plate, brand, and model
* show the last known vehicle location on the Scheduler map
* import routes as travel registrations
* import driving time and parked time as hour registrations

### What syncs into OutSmart

With **TrackJack** in OutSmart, you can:

* import **drivers** as employees
* import **vehicles** into the vehicle list
* import **locations** for the Scheduler map
* import **routes** as trip registrations
* import **driving hours** as travel hour registrations
* import **parked hours** as working hour registrations

### How the import works

TrackJack is an **import-only** integration.

Data flows from TrackJack into OutSmart.

OutSmart does not send data back to TrackJack.

The automatic sync runs every **15 minutes**.

Routes and hours can appear later than driver or location updates.

### What you need first

Before you start, make sure you have:

* access to **Settings → General → Software integrations**
* the **TrackJack** integration in your license
* your TrackJack **username** and **password**
* employees in OutSmart for the drivers you want to link

{% hint style="warning" %}
To import routes and hours correctly, link each TrackJack driver to the right OutSmart employee.

Without that mapping, OutSmart skips route and hour entries for that driver.
{% endhint %}

### How the process works

1. Connect your TrackJack account.
2. Choose what OutSmart should import.
3. Set the synchronisation date.
4. Link TrackJack drivers to employees.
5. Save the settings.
6. Run the first sync.

### Related topics

* [**TrackJack**](/integrations/integrations/trackjack.md)
* [**Set up TrackJack**](/integrations/integrations/trackjack/set-up-trackjack.md)
* [**Import routes and hours from TrackJack**](/integrations/integrations/trackjack/import-routes-and-hours-from-trackjack.md)


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