> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/issues-and-troubleshooting.md).

# Issues & troubleshooting

- [Known Issues & Workarounds](https://knowledge.out-smart.com/issues-and-troubleshooting/known-issues-and-workarounds.md): Check current known issues and the temporary workarounds that keep you moving.
- [Troubleshooting checklist: start here](https://knowledge.out-smart.com/issues-and-troubleshooting/troubleshooting-checklist-start-here.md): The first thing to check before troubleshooting any mobile app or BackOffice problem. Update the app first, and clear your browser if the issue is in the BackOffice.


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