> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/issues-and-troubleshooting/known-issues-and-workarounds.md).

# Known Issues & Workarounds

Use this section when something works differently than expected and a workaround is already available.

This section lists only active issues with a known workaround.

If we know a temporary way to keep working, we post that workaround here.

When the issue is resolved in a product update, we mark it as resolved.

After that, we remove the workaround from this page.

### How to use this section

Start with the area where the issue appears.

Check whether the issue matches the symptom you see.

Follow the workaround until a product update resolves the issue.

### What each issue includes

Each issue explains:

* what goes wrong
* who or what is affected
* how to keep working until the fix is released

{% hint style="info" %}
Some issues depend on your package, permissions, enabled features, or release timing.
{% endhint %}

### Current issues by area

If no issues are listed below, there are currently no published known issues with a confirmed workaround.

#### BackOffice

No published BackOffice issues yet.

#### Mobile app

No published mobile app issues yet.

#### Integrations

No published integration issues yet.

#### Marketplace and Power-Ups

No published Marketplace or Power-Up issues yet.

### Need more help?

If a published workaround does not solve the issue, contact support.

Include the exact error message, the affected area, and the steps you already tried.


---

# Agent Instructions
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## Querying This Documentation
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Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://knowledge.out-smart.com/issues-and-troubleshooting/known-issues-and-workarounds.md?ask=<question>&goal=<endgoal>
```

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