> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/marketplace-packages-and-power-ups/power-ups/certificates/view-certificates-in-the-mobile-app.md).

# View certificates in the mobile app

Employees can view their own certificates in the OutSmart mobile app.

They can open certificate details, check the status, search the list, and download attachments.

### What employees can see

The app can show:

* certificate name and number
* start date and expiration date
* status, such as active or expired
* one or more attachments

Expired certificates are shown more clearly so users can spot them quickly.

{% tabs %}
{% tab title="iOS" %}
{% stepper %}
{% step %}

### Open the app

Open the **OutSmart** app on your iPhone or iPad.
{% endstep %}

{% step %}

### Open Certificates

Go to **Settings** or your **Profile**.

Then open **Certificates**.
{% endstep %}

{% step %}

### Review or search

Use the search bar to find a certificate by name or number.

Tap a certificate to open the details.
{% endstep %}

{% step %}

### Download an attachment

Tap an attachment to open or download it.

If a certificate has multiple attachments, choose the file you need.
{% endstep %}
{% endstepper %}
{% endtab %}

{% tab title="Android" %}
{% stepper %}
{% step %}

### Open the app

Open the **OutSmart** app on your Android device.
{% endstep %}

{% step %}

### Open Certificates

Go to **Settings** or your **Profile**.

Then open **Certificates**.
{% endstep %}

{% step %}

### Review or search

Use the search option to find a certificate by name or number.

Tap a certificate to expand or open it.
{% endstep %}

{% step %}

### Download an attachment

Tap the attachment or download option.

If multiple attachments exist, choose the file you want.
{% endstep %}
{% endstepper %}
{% endtab %}
{% endtabs %}

### Frequently asked questions

<details>

<summary>Why does an employee not see any certificates?</summary>

Certificates must first be assigned in the BackOffice.

</details>

<details>

<summary>Can employees search by certificate number?</summary>

Yes. Search works on the certificate name and number.

</details>

<details>

<summary>Can employees download more than one attachment?</summary>

Yes. They can open each attachment separately.

</details>

### Related articles

* [**Manage certificate attachments**](/marketplace-packages-and-power-ups/power-ups/certificates/manage-certificate-attachments.md)
* [**Assign certificates to employees**](/marketplace-packages-and-power-ups/power-ups/certificates/assign-certificates-to-employees.md)
* [**Certificates**](/marketplace-packages-and-power-ups/power-ups/certificates.md)


---

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