Set up contract cancellation reasons

Create reusable cancellation reasons to track why contracts are terminated.

Cancellation reasons help you track why contracts end early.

They make termination history more consistent.

Why use cancellation reasons

They help you:

• standardize termination tracking
• report on cancellation patterns
• understand common reasons for churn

How they are used

Create the reasons in settings.

Then select them when you terminate a contract.

You can also add an extra comment when needed.

Frequently asked questions

Are cancellation reasons mandatory?

They are useful for consistency, but usage depends on your setup.

Can I edit a reason later?

Yes.

Be careful with reasons already used in history.

Can I add comments too?

Yes.

Comments can add more context to the selected reason.

Related topics

• Manage contracts
• Understand contract status
• Contract Management