> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/marketplace-packages-and-power-ups/power-ups/contract-management/use-sla-policies-with-contracts.md).

# Use SLA policies with contracts

Use **SLA policies** with corrective contracts.

They define response and resolution expectations for service work.

### How SLA fits contracts

Corrective contracts use SLA policies instead of recurring schedules.

That makes them a fit for agreements based on service levels rather than planned visits.

### What SLA policies support

They help you define:

* response timing
* resolution timing
* priority-based service expectations

### Frequently asked questions

<details>

<summary>Can I use SLA policies on preventive contracts?</summary>

No.

Preventive contracts use schedule-based generation.

</details>

<details>

<summary>Can I change the SLA policy later?</summary>

Yes.

Check how that affects ongoing work and future setup.

</details>

<details>

<summary>What should I set up first?</summary>

Make sure your SLA and priority setup is ready first.

</details>

### Related topics

* [**Understand contract types**](/marketplace-packages-and-power-ups/power-ups/contract-management/understand-contract-types.md)
* [**Create a contract**](/marketplace-packages-and-power-ups/power-ups/contract-management/create-a-contract.md)
* [**Contract Management**](/marketplace-packages-and-power-ups/power-ups/contract-management.md)


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