> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/marketplace-packages-and-power-ups/power-ups/crm+.md).

# CRM+

CRM+ extends standard CRM with a structured sales funnel.

You manage account types, lead phases, and closing reasons in one place.

{% hint style="info" %}
CRM+ is available as a Power-Up.

It is also included in the **Maximize** package.
{% endhint %}

### In this guide

* [**What is CRM+?**](/marketplace-packages-and-power-ups/power-ups/crm+/what-is-crm+.md)
* [**Activate CRM+**](/marketplace-packages-and-power-ups/power-ups/crm+/activate-crm+.md)
* [**Set up account types**](/marketplace-packages-and-power-ups/power-ups/crm+/set-up-account-types.md)
* [**Set up lead phases**](/marketplace-packages-and-power-ups/power-ups/crm+/set-up-lead-phases.md)
* [**Set up closing reasons**](/marketplace-packages-and-power-ups/power-ups/crm+/set-up-closing-reasons.md)
* [**Work with customers and leads in CRM+**](/marketplace-packages-and-power-ups/power-ups/crm+/work-with-customers-and-leads-in-crm+.md)
* [**Use the CRM overview page**](/marketplace-packages-and-power-ups/power-ups/crm+/use-the-crm-overview-page.md)
* [**Merge and delete customers**](/marketplace-packages-and-power-ups/power-ups/crm+/merge-and-delete-customers.md)
* [**Automations for CRM+**](/marketplace-packages-and-power-ups/power-ups/unlimited-automations/automations-for-crm+.md)

### What you do with CRM+

* build a sales funnel per account type
* track leads by phase
* record why a deal is won or lost

### Related articles

* [**OutSmart packages**](/marketplace-packages-and-power-ups/marketplace/outsmart-packages.md)
* [**Power-Ups**](/marketplace-packages-and-power-ups/power-ups.md)
* [**Customers**](/backoffice/backoffice/customers.md)


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