Customer Portal
Activate Customer Portal, configure portal settings, and manage how customers submit and follow requests.
Customer Portal gives your customers their own portal in OutSmart.
They can submit requests, follow work orders, and view shared information.
What you do with Customer Portal
let customers submit work order requests themselves
control what customers can see in the portal
manage portal users, branding, emails, and request flows
In this guide
Start with activation and setup.
Then configure the portal sections that match your process.
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