> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/marketplace-packages-and-power-ups/power-ups/customer-portal.md).

# Customer Portal

**Customer Portal** gives your customers their own portal in OutSmart.

They can submit requests, follow work orders, and view shared information.

{% hint style="info" %}
Customer Portal is a **Power-Up**. After it is available on your account, you manage it through **Settings → Portal settings**.
{% endhint %}

### What you do with Customer Portal

* let customers submit work order requests themselves
* control what customers can see in the portal
* manage portal users, branding, emails, and request flows

### In this guide

Start with activation and setup.

Then configure the portal sections that match your process.

* [**What is Customer Portal?**](/marketplace-packages-and-power-ups/power-ups/customer-portal/what-is-customer-portal.md)
* [**Activate Customer Portal**](/marketplace-packages-and-power-ups/power-ups/customer-portal/activate-customer-portal.md)
* [**Create a Customer Portal**](/marketplace-packages-and-power-ups/power-ups/customer-portal/create-a-customer-portal.md)
* [**Configure general portal settings**](/marketplace-packages-and-power-ups/power-ups/customer-portal/configure-general-portal-settings.md)
* [**Configure theme settings**](/marketplace-packages-and-power-ups/power-ups/customer-portal/configure-theme-settings.md)
* [**Configure new request settings**](/marketplace-packages-and-power-ups/power-ups/customer-portal/configure-new-request-settings.md)
* [**Configure email settings**](/marketplace-packages-and-power-ups/power-ups/customer-portal/configure-email-settings.md)
* [**Configure portal display settings**](/marketplace-packages-and-power-ups/power-ups/customer-portal/configure-portal-display-settings.md)
* [**Configure dashboard settings**](/marketplace-packages-and-power-ups/power-ups/customer-portal/configure-dashboard-settings.md)
* [**Configure work order settings**](/marketplace-packages-and-power-ups/power-ups/customer-portal/configure-work-order-settings.md)
* [**Configure welcome text**](/marketplace-packages-and-power-ups/power-ups/customer-portal/configure-welcome-text.md)
* [**Configure default work order description**](/marketplace-packages-and-power-ups/power-ups/customer-portal/configure-default-work-order-description.md)
* [**Configure invoice settings**](/marketplace-packages-and-power-ups/power-ups/customer-portal/configure-invoice-settings.md)
* [**Configure portal text after login**](/marketplace-packages-and-power-ups/power-ups/customer-portal/configure-portal-text-after-login.md)
* [**Configure user settings and permissions**](/marketplace-packages-and-power-ups/power-ups/customer-portal/configure-user-settings-and-permissions.md)
* [**Configure items per work type**](/marketplace-packages-and-power-ups/power-ups/customer-portal/configure-items-per-work-type.md)
* [**Configure free fields per work type**](/marketplace-packages-and-power-ups/power-ups/customer-portal/configure-free-fields-per-work-type.md)
* [**Configure work order translations**](/marketplace-packages-and-power-ups/power-ups/customer-portal/configure-work-order-translations.md)
* [**Configure navigation links**](/marketplace-packages-and-power-ups/power-ups/customer-portal/configure-navigation-links.md)
* [**Configure advanced theme settings**](/marketplace-packages-and-power-ups/power-ups/customer-portal/configure-advanced-theme-settings.md)
* [**Create Customer Portal email templates**](/marketplace-packages-and-power-ups/power-ups/customer-portal/create-customer-portal-email-templates.md)
* [**Create a work order in Customer Portal**](/marketplace-packages-and-power-ups/power-ups/customer-portal/create-a-work-order-in-customer-portal.md)
* [**Use Customer Portal as a customer**](/marketplace-packages-and-power-ups/power-ups/customer-portal/use-customer-portal-as-a-customer.md)
* [**Manage portal users**](/marketplace-packages-and-power-ups/power-ups/customer-portal/manage-portal-users.md)
* [**Configure guest work orders**](/marketplace-packages-and-power-ups/power-ups/customer-portal/configure-guest-work-orders.md)
* [**Enable Portal API access**](/marketplace-packages-and-power-ups/power-ups/customer-portal/enable-portal-api-access.md)

### Related topics

* [**Power-Ups**](/marketplace-packages-and-power-ups/power-ups.md)
* [**OutSmart packages**](/marketplace-packages-and-power-ups/marketplace/outsmart-packages.md)
* [**OutSmart Marketplace**](/marketplace-packages-and-power-ups/marketplace.md)
* [**Automations for Customer Portal**](/marketplace-packages-and-power-ups/power-ups/unlimited-automations/automations-for-customer-portal.md)


---

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