> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/marketplace-packages-and-power-ups/power-ups/customer-portal/activate-customer-portal.md).

# Activate Customer Portal

After Customer Portal is available on your account, you enable it in the BackOffice.

Then the portal configuration becomes available in **Settings**.

{% hint style="info" %}
Only users with the right permissions can change feature settings.
{% endhint %}

{% stepper %}
{% step %}

### Open the BackOffice

Log in to the BackOffice.
{% endstep %}

{% step %}

### Open Feature Settings

Go to **Settings → Feature Settings**.
{% endstep %}

{% step %}

### Enable Customer Portal

Find **Customer Portal** and enable it.
{% endstep %}

{% step %}

### Save the change

Save your settings.
{% endstep %}

{% step %}

### Open Portal settings

Go to **Settings → Portal settings**.

You can now create and configure portals.
{% endstep %}
{% endstepper %}

### Frequently asked questions

<details>

<summary>Where do I enable Customer Portal?</summary>

In **Settings → Feature Settings**.

</details>

<details>

<summary>What changes after activation?</summary>

**Portal settings** becomes available in **Settings**.

</details>

<details>

<summary>Do I need administrator rights?</summary>

Usually yes.

That depends on your rights setup.

</details>

### Related topics

* [**Customer Portal**](/marketplace-packages-and-power-ups/power-ups/customer-portal.md)
* [**Start a Power-Up trial**](/marketplace-packages-and-power-ups/marketplace/start-a-power-up-trial.md)
* [**Manage your Power-Ups**](/marketplace-packages-and-power-ups/marketplace/manage-your-power-ups.md)


---

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