> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/marketplace-packages-and-power-ups/power-ups/customer-portal/configure-general-portal-settings.md).

# Configure general portal settings

The **General** section controls the basic setup of your portal.

This includes the portal name, URL name, language, and notification email.

{% stepper %}
{% step %}

### Open the portal

Open an existing portal or create a new one.
{% endstep %}

{% step %}

### Open General

Select **General** in the left menu.
{% endstep %}

{% step %}

### Set the basic fields

Configure **Portal enabled**, **URL name**, and **Portal name**.
{% endstep %}

{% step %}

### Set notifications and locale

Choose the notification email, language, and date format.
{% endstep %}

{% step %}

### Save the settings

Click **Save**.
{% endstep %}
{% endstepper %}

### Field tips

* use a short URL name without spaces
* use a portal name customers recognize
* leave the notification email empty only if no notification is needed

### Frequently asked questions

<details>

<summary>Can I change the URL name later?</summary>

Yes.

That also changes the portal URL.

</details>

<details>

<summary>What happens if I disable the portal?</summary>

Customers can no longer use it until you enable it again.

</details>

<details>

<summary>Can I use a different language per portal?</summary>

Yes.

You choose the language in the portal settings.

</details>

### Related topics

* [**Customer Portal**](/marketplace-packages-and-power-ups/power-ups/customer-portal.md)
* [**Create a Customer Portal**](/marketplace-packages-and-power-ups/power-ups/customer-portal/create-a-customer-portal.md)
* [**OutSmart packages**](/marketplace-packages-and-power-ups/marketplace/outsmart-packages.md)


---

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