> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/marketplace-packages-and-power-ups/power-ups/customer-portal/configure-guest-work-orders.md).

# Configure guest work orders

The **Guest work order** section lets non-registered users submit requests.

Use it when full portal access is not required.

{% stepper %}
{% step %}

### Open the portal

Open the portal you want to edit.
{% endstep %}

{% step %}

### Open Guest work order

Select the section in the left menu.
{% endstep %}

{% step %}

### Enable guest requests

Turn on the guest work order option.
{% endstep %}

{% step %}

### Review the guest options

Choose which guest actions are allowed.
{% endstep %}

{% step %}

### Save the settings

Click **Save**.
{% endstep %}
{% endstepper %}

### Typical choices

* allow or block address changes
* allow or block new relation creation
* choose which work types guests can use

### Frequently asked questions

<details>

<summary>Do guests need a portal account?</summary>

No.

That is the point of this feature.

</details>

<details>

<summary>Can guests create requests for others?</summary>

That depends on your guest settings.

</details>

<details>

<summary>Should guest access be more limited?</summary>

Usually yes.

It is best to keep guest flows controlled.

</details>

### Related topics

* [**Customer Portal**](/marketplace-packages-and-power-ups/power-ups/customer-portal.md)
* [**Create a work order in Customer Portal**](/marketplace-packages-and-power-ups/power-ups/customer-portal/create-a-work-order-in-customer-portal.md)
* [**Configure user settings and permissions**](/marketplace-packages-and-power-ups/power-ups/customer-portal/configure-user-settings-and-permissions.md)


---

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