> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/marketplace-packages-and-power-ups/power-ups/customer-portal/configure-work-order-settings.md).

# Configure work order settings

The **Work order** section controls what customers see on portal work orders.

Use it to show only the details that matter.

{% stepper %}
{% step %}

### Open the portal

Open the portal you want to edit.
{% endstep %}

{% step %}

### Open Work order

Select **Work order** in the left menu.
{% endstep %}

{% step %}

### Review the visibility options

Decide whether to show prices, materials, documents, images, and notes.
{% endstep %}

{% step %}

### Set note and PDF behavior

Choose whether customers can view notes, add notes, and open order PDFs.
{% endstep %}

{% step %}

### Save the settings

Click **Save**.
{% endstep %}
{% endstepper %}

### Frequently asked questions

<details>

<summary>Can I hide prices on portal work orders?</summary>

Yes.

Price visibility is configurable.

</details>

<details>

<summary>Can I show images but hide documents?</summary>

Yes.

Each option can be controlled separately.

</details>

<details>

<summary>Can customers add notes?</summary>

Only if you allow it in this section.

</details>

### Related topics

* [**Customer Portal**](/marketplace-packages-and-power-ups/power-ups/customer-portal.md)
* [**Create a work order in Customer Portal**](/marketplace-packages-and-power-ups/power-ups/customer-portal/create-a-work-order-in-customer-portal.md)
* [**Configure portal display settings**](/marketplace-packages-and-power-ups/power-ups/customer-portal/configure-portal-display-settings.md)


---

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