> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/marketplace-packages-and-power-ups/power-ups/customer-portal/create-a-customer-portal.md).

# Create a Customer Portal

You create a portal in the BackOffice under **Portal settings**.

Each portal has its own settings, visibility, and styling.

{% stepper %}
{% step %}

### Open Portal settings

Go to **Settings → Portal settings**.
{% endstep %}

{% step %}

### Open the overview

Review the existing portals.

If the overview is empty, no portal exists yet.
{% endstep %}

{% step %}

### Add a new portal

Click **Add**.
{% endstep %}

{% step %}

### Fill in the sections

Complete the settings on the left side one section at a time.
{% endstep %}

{% step %}

### Save the portal

Click **Save** when the setup is ready.
{% endstep %}
{% endstepper %}

### What to prepare first

* a clear portal name
* a URL name without spaces
* the customer flow you want to support

### Frequently asked questions

<details>

<summary>Can I create more than one portal?</summary>

Yes.

You can create multiple portals with different settings.

</details>

<details>

<summary>Can I save a portal before every section is perfect?</summary>

Yes.

You can save and continue configuring later.

</details>

<details>

<summary>Where do I manage an existing portal?</summary>

In **Settings → Portal settings**.

</details>

### Related topics

* [**Customer Portal**](/marketplace-packages-and-power-ups/power-ups/customer-portal.md)
* [**Activate Customer Portal**](/marketplace-packages-and-power-ups/power-ups/customer-portal/activate-customer-portal.md)
* [**Automations for Customer Portal**](/marketplace-packages-and-power-ups/power-ups/unlimited-automations/automations-for-customer-portal.md)


---

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