> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/marketplace-packages-and-power-ups/power-ups/customer-satisfaction-survey-csat/activate-csat-through-the-license-manager.md).

# Activate CSAT through the License Manager

You activate **CSAT** through the **License Manager** in the BackOffice.

After activation, **Customer Satisfaction Survey** appears in **Settings**.

{% stepper %}
{% step %}

### Log in to the BackOffice

Open the OutSmart BackOffice and sign in.
{% endstep %}

{% step %}

### Open your profile menu

Click the **user profile icon** in the top-right corner.
{% endstep %}

{% step %}

### Open the License Manager

Select **License Manager** in the menu.
{% endstep %}

{% step %}

### Start an order

Click **Order** in the top-right corner.
{% endstep %}

{% step %}

### Add CSAT

Find the **CSAT** module and complete the order.
{% endstep %}

{% step %}

### Check the settings

Open **Settings**.

Search for **Customer Satisfaction Survey**.
{% endstep %}
{% endstepper %}

### Frequently asked questions

<details>

<summary>Where do I activate CSAT?</summary>

Through the **License Manager** in the BackOffice.

</details>

<details>

<summary>Where do I find CSAT after activation?</summary>

Under **Settings** at **Customer Satisfaction Survey**.

</details>

### Related articles

* [Customer Satisfaction Survey (CSAT)](/marketplace-packages-and-power-ups/power-ups/customer-satisfaction-survey-csat.md)
* [OutSmart packages](/marketplace-packages-and-power-ups/marketplace/outsmart-packages.md)
* [Power-Ups](/marketplace-packages-and-power-ups/power-ups.md)


---

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