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Activate CSAT through the License Manager

Activate the CSAT Power-Up in the BackOffice.

You activate CSAT through the License Manager in the BackOffice.

After activation, Customer Satisfaction Survey appears in Settings.

1

Log in to the BackOffice

Open the OutSmart BackOffice and sign in.

2

Open your profile menu

Click the user profile icon in the top-right corner.

3

Open the License Manager

Select License Manager in the menu.

4

Start an order

Click Order in the top-right corner.

5

Add CSAT

Find the CSAT module and complete the order.

6

Check the settings

Open Settings.

Search for Customer Satisfaction Survey.

Frequently asked questions

Where do I activate CSAT?

Through the License Manager in the BackOffice.

Where do I find CSAT after activation?

Under Settings at Customer Satisfaction Survey.

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