> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/marketplace-packages-and-power-ups/power-ups/forms/manage-forms-permissions.md).

# Manage Forms permissions

Forms permissions are usually split into management and daily use.

That lets you decide who builds forms and who only completes them.

### Two permission layers

#### Form management

Use these permissions for administrators and key users who create, edit, or delete forms in the BackOffice.

#### Form usage

Use these permissions for employees and office users who open and complete forms on work orders.

### Visibility also depends on setup

Whether a user sees a form can also depend on:

* the work type linked to the form
* the user role or department
* how the work order is configured

{% stepper %}
{% step %}

### Open User Management

Go to **Settings → User Management**.
{% endstep %}

{% step %}

### Open the user or role

Select the account or role you want to update.
{% endstep %}

{% step %}

### Set the right access

Enable the permissions that match the user’s work.

Keep form management permissions limited to administrators and key users.
{% endstep %}

{% step %}

### Save and test

Save the changes.

Then test with a non-administrator account if needed.
{% endstep %}
{% endstepper %}

### Good permission practices

* separate management from daily use
* test with a real user role
* check work type links when forms seem to be missing

### FAQ

<details>

<summary>Can an employee complete forms without being able to manage them?</summary>

Yes.

That is the standard setup for field employees.

</details>

<details>

<summary>Why can a user not see a form?</summary>

Check permissions, work type links, and whether the form is linked to the work order.

</details>

<details>

<summary>Does removing access delete old form data?</summary>

No.

Historic form results stay part of the work order record.

</details>

### Related topics

* [Create a form](/marketplace-packages-and-power-ups/power-ups/forms/create-a-form.md)
* [Link forms to work orders](/marketplace-packages-and-power-ups/power-ups/forms/link-forms-to-work-orders.md)
* [Roles and permissions](/backoffice/backoffice/users-and-acces/create-a-role.md)


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