> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/marketplace-packages-and-power-ups/power-ups/forms/what-is-forms.md).

# What is Forms?

Forms are digital documents that employees complete during a work order.

Use them to collect consistent answers, signatures, photos, and inspection results.

### What Forms helps you do

Forms help you:

* ask the same questions on the same type of work
* require key information before a work order is closed
* keep a consistent record across your team

### How Forms works

You create forms in the BackOffice.

Then you link them to a work type or a single work order.

Employees complete the form in the mobile app.

The completed result stays attached to the work order and can be used in PDF output.

### Two types of Forms

**Standard Forms** show a list of questions and fields.

Use them when speed matters more than layout.

**Visual Forms** use a PDF with fields placed directly on it.

Use them when the document layout must stay fixed.

### When to use Forms

Use Forms when:

* the same job always needs the same questions
* you need proof such as a photo or signature
* you want employees to capture specific data before completion

### Availability

Forms is available from the **Team** license and above.

You need to activate it before you can use it.

Visual Forms may need an extra add-on.

### FAQ

<details>

<summary>Can a work order have more than one form?</summary>

Yes.

You can link multiple forms to one work order.

</details>

<details>

<summary>Can I use different forms for different work types?</summary>

Yes.

Link each form to the work types that need it.

</details>

<details>

<summary>Do employees need to complete the form before closing the work order?</summary>

That depends on the form setup.

Required fields or required forms must be completed first.

</details>

### Related topics

* [Activate Forms](/marketplace-packages-and-power-ups/power-ups/forms/activate-forms.md)
* [Create a form](/marketplace-packages-and-power-ups/power-ups/forms/create-a-form.md)
* [What is Visual Forms?](/marketplace-packages-and-power-ups/power-ups/forms/what-is-visual-forms.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://knowledge.out-smart.com/marketplace-packages-and-power-ups/power-ups/forms/what-is-forms.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
