What is Visual Forms?
Understand when to use a PDF-based form instead of a standard form.
Visual Forms was previously known internally as Topforms - if you've seen that name in older communication, this is the same feature.
Visual Forms turn a PDF into a fillable form.
Use them when the final document must keep a fixed layout.
This is the right choice for paper forms, compliance documents, and customer-specific templates.
Employees complete Visual Forms in the mobile app.
The result stays linked to the work order.
When Visual Forms fit best
Use Visual Forms when:
you already work with an existing PDF
the layout matters as much as the answers
you need the final result to match a formal document
What Visual Forms add
Visual Forms let you:
upload a PDF template
place fields directly on the document
autofill values from OutSmart
add rules such as required or read-only behavior
use the result in work orders and the mobile app
How Visual Forms differ from standard Forms
A standard form uses a question list.
A Visual Form uses a PDF layout with positioned fields.
That makes Visual Forms a better fit for industry forms and fixed report layouts.
Quick comparison
Standard Forms
show questions in a list
are often faster to build
work well when layout is not important
Visual Forms
use a PDF as the form
keep the original document layout
work well for formal or branded documents
Start here
What stays the same
Visual Forms still belong to the work order flow.
Employees still complete them in the app.
Completed results stay available with the work order.
Availability
Visual Forms may require an additional add-on.
Check the License Manager if the option is not available.
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