> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/marketplace-packages-and-power-ups/power-ups/mollie/review-payment-status-and-logs.md).

# Review payment status and logs

Use the invoice and integration logs together when you review Mollie activity.

### Troubleshooting quick checks

Check these first:

* confirm that **Mollie** is enabled and connected
* open the invoice and review the payment section
* check **Integration Logs** for recent errors or status updates

Then match the issue:

* no payment link — create the payment manually from the invoice
* payment not updated — first check the payment in Mollie and the logs
* payment method missing — review the enabled methods in Mollie
* failed or expired payment — create a new payment link and resend it

### Review payment status on the invoice

Open the invoice and review the payment section.

There you can see:

* the current payment status
* the completed date when payment is finished
* a status label for quick visual review

Common statuses include:

* open
* paid
* expired
* failed or canceled

The exact set of statuses can differ by payment method and payment flow.

### Review integration logs

Open **Settings** → **Settings** → **Software integrations**.

Then open **Mollie** and go to **Integration Logs**.

There you can review recent integration activity.

Use the logs to:

* confirm that a payment was created
* review failed actions or connection errors
* check recent status updates

Log entries can show timestamps, status messages, and error details when available.

### Troubleshoot common issues

#### Payment link is missing

Check whether Mollie is enabled and connected.

Then confirm the invoice is in the right state for payment.

If needed, create the payment manually from the invoice.

#### Payment is completed but not updated

First check the payment in Mollie.

Then review the invoice payment section in OutSmart.

Also check the **Integration Logs** for recent status activity.

Some payment methods need more time before the final result is reported.

#### A payment method does not appear

Payment methods are controlled in Mollie.

Check whether the method is enabled, supported for your account, and available for the customer context.

#### A payment failed or expired

Ask the customer to try again if that flow is still available.

Otherwise create a new payment link and resend it.

### Best practices

* start in test mode
* monitor the first live payments closely
* use OutSmart for invoice follow-up
* use Mollie for transaction and payout detail

### Continue

* [**Use Mollie on invoices**](/marketplace-packages-and-power-ups/power-ups/mollie/use-mollie-on-invoices.md)
* [**Activate and connect Mollie**](/marketplace-packages-and-power-ups/power-ups/mollie/activate-and-connect-mollie.md)


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