Set working hours and availability

Define employee schedules so PlanSmart can calculate feasible routes.

PlanSmart uses employee schedules to determine route feasibility.

Correct working hours improve route quality.

What you can define

You can set:

• start time
• end time
• breaks
• available days

1

Open the Working hours step

Go to Settings → PlanSmart.

Open Working hours.

2

Open or create a schedule

Select an existing schedule.

Or add a new one.

3

Set the working day

Enter the start time and end time.

Add breaks if needed.

4

Select the active days

Choose the weekdays for this schedule.

5

Link the schedule

Assign the schedule to the right employees or groups.

Then save.

Frequently asked questions

Can I use different schedules per day?

Yes.

Create multiple schedules and assign them where needed.

What happens if a route does not fit inside the schedule?

PlanSmart can leave work orders unassigned.

Or it can try a different route if possible.

Are breaks included in the route calculation?

Yes.

Breaks affect route feasibility.

Related topics

• PlanSmart (AI Routeplanner)
• Configure employees for PlanSmart
• Set up PlanSmart with the setup wizard