View the quotation communication log

Review sent emails, reminders, and quotation follow-up in one place.

The communication log helps you track quotation follow-up.

Use it to review what was sent and when it happened.

What you can check

Depending on the quotation flow, the communication log can help you review:

• sent quotation emails
• reminder activity
• follow-up timing and status

1

Open the quotation

Open the quotation you want to check.

2

Open the communication log

Open the log or communication history from the quotation.

3

Review the entries

Check the date, type of communication, and the outcome.

4

Use the details for follow-up

Confirm whether the quotation was sent.

Then continue with the next sales step.

When this helps most

• a customer says nothing was received
• you need to confirm reminder timing
• you want the full quotation follow-up in one view

Frequently asked questions

Can I use the log to confirm that an email was sent?

Yes.

The log helps you review quotation communication activity.

Does the log help with reminder follow-up?

Yes.

It helps you review the quotation follow-up history.

Should I check the log when a customer did not respond?

Yes.

Start there before you resend or follow up manually.

Related topics

• Features in Quotations
• Automations for Invoices, Quotations, and Contracts
• Quotations