> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/marketplace-packages-and-power-ups/power-ups/quotations/view-the-quotation-communication-log.md).

# View the quotation communication log

The communication log helps you track quotation follow-up.

Use it to review what was sent and when it happened.

### What you can check

Depending on the quotation flow, the communication log can help you review:

* sent quotation emails
* reminder activity
* follow-up timing and status

{% stepper %}
{% step %}

### Open the quotation

Open the quotation you want to check.
{% endstep %}

{% step %}

### Open the communication log

Open the log or communication history from the quotation.
{% endstep %}

{% step %}

### Review the entries

Check the date, type of communication, and the outcome.
{% endstep %}

{% step %}

### Use the details for follow-up

Confirm whether the quotation was sent.

Then continue with the next sales step.
{% endstep %}
{% endstepper %}

### When this helps most

* a customer says nothing was received
* you need to confirm reminder timing
* you want the full quotation follow-up in one view

### Frequently asked questions

<details>

<summary>Can I use the log to confirm that an email was sent?</summary>

Yes.

The log helps you review quotation communication activity.

</details>

<details>

<summary>Does the log help with reminder follow-up?</summary>

Yes.

It helps you review the quotation follow-up history.

</details>

<details>

<summary>Should I check the log when a customer did not respond?</summary>

Yes.

Start there before you resend or follow up manually.

</details>

### Related topics

* [Features in Quotations](/marketplace-packages-and-power-ups/power-ups/quotations/features-in-quotations.md)
* [Automations for Invoices, Quotations, and Contracts](/marketplace-packages-and-power-ups/power-ups/unlimited-automations/automations-for-invoices-quotations-and-contracts.md)
* [Quotations](/marketplace-packages-and-power-ups/power-ups/quotations.md)


---

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