> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/marketplace-packages-and-power-ups/power-ups/tasks/use-tasks-in-the-mobile-app.md).

# Use tasks in the mobile app

Employees can work with tasks in the mobile app when the right settings are enabled.

The exact layout can differ between **iOS** and **Android**.

### What employees can do

Depending on your setup, employees can:

* open their assigned tasks
* review task details and linked records
* update status and other task fields
* create new tasks from the app

{% tabs %}
{% tab title="iOS" %}
{% stepper %}
{% step %}

### Open the app

Open the **OutSmart** app on your device.
{% endstep %}

{% step %}

### Open the task overview

Go to the overview that contains tasks.
{% endstep %}

{% step %}

### Open a task

Tap a task to review the details.
{% endstep %}

{% step %}

### Update and save

Change the status or other allowed fields.

Then save your changes.
{% endstep %}
{% endstepper %}
{% endtab %}

{% tab title="Android" %}
{% stepper %}
{% step %}

### Open the app

Open the **OutSmart** app on your Android device.
{% endstep %}

{% step %}

### Open the task section

Go to the area where tasks are shown.
{% endstep %}

{% step %}

### Open a task

Tap a task to review the details.
{% endstep %}

{% step %}

### Update and save

Change the fields that are available to you.

Then save your changes.
{% endstep %}
{% endstepper %}
{% endtab %}
{% endtabs %}

### Important to know

Available task actions depend on device policies, app version, and user permissions.

If changes do not appear right away, synchronize the app.

### Frequently asked questions

<details>

<summary>Can employees create tasks in the app?</summary>

Yes, if task creation is enabled in device policies.

</details>

<details>

<summary>Do mobile changes sync back to the BackOffice?</summary>

Yes.

After synchronization, the BackOffice shows the updated task data.

</details>

<details>

<summary>Do iOS and Android look exactly the same?</summary>

No.

The layout can differ slightly between platforms.

</details>

### Related topics

* [**Tasks**](/marketplace-packages-and-power-ups/power-ups/tasks.md)
* [**Configure task device policies**](/marketplace-packages-and-power-ups/power-ups/tasks/configure-task-device-policies.md)
* [**Configure task overview fields**](/marketplace-packages-and-power-ups/power-ups/tasks/configure-task-overview-fields.md)


---

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