Use tasks in the mobile app

View, update, and manage tasks in the OutSmart app on iOS and Android.

Employees can work with tasks in the mobile app when the right settings are enabled.

The exact layout can differ between iOS and Android.

What employees can do

Depending on your setup, employees can:

• open their assigned tasks
• review task details and linked records
• update status and other task fields
• create new tasks from the app

iOS

1

Open the app

Open the OutSmart app on your device.

2

Open the task overview

Go to the overview that contains tasks.

3

Open a task

Tap a task to review the details.

4

Update and save

Change the status or other allowed fields.

Then save your changes.

Android

1

Open the app

Open the OutSmart app on your Android device.

2

Open the task section

Go to the area where tasks are shown.

3

Open a task

Tap a task to review the details.

4

Update and save

Change the fields that are available to you.

Then save your changes.

Important to know

Available task actions depend on device policies, app version, and user permissions.

If changes do not appear right away, synchronize the app.

Frequently asked questions

Can employees create tasks in the app?

Yes, if task creation is enabled in device policies.

Do mobile changes sync back to the BackOffice?

Yes.

After synchronization, the BackOffice shows the updated task data.

Do iOS and Android look exactly the same?

No.

The layout can differ slightly between platforms.

Related topics

• Tasks
• Configure task device policies
• Configure task overview fields