> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/marketplace-packages-and-power-ups/power-ups/tasks/what-is-tasks.md).

# What is Tasks?

**Tasks** lets you manage follow-ups, reminders, and internal actions in OutSmart.

You can assign tasks, add deadlines, track status, and keep work visible across teams.

### What Tasks helps you do

* assign follow-up work to one or more employees
* track due dates, priority, and progress
* link tasks to customers and business records
* manage tasks in the BackOffice and mobile app

### When to use Tasks

Use Tasks when you want to:

* record work that is not a full work order
* follow up on customers, quotations, or invoices
* keep internal actions visible until they are done

### How Tasks fits in OutSmart

Tasks can be linked to customers.

They can also be linked to records such as work orders, invoices, quotations, and projects.

This keeps the follow-up connected to the right context.

### Frequently asked questions

<details>

<summary>Is a task the same as a work order?</summary>

No.

A task is meant for follow-up and action management.

A work order is meant for planned field work.

</details>

<details>

<summary>Can I assign a task to multiple employees?</summary>

Yes.

You can set one owner and add one or more employees.

</details>

<details>

<summary>Can I use Tasks on mobile?</summary>

Yes.

Availability depends on your app settings and device policies.

</details>

### Related topics

* [**Tasks**](/marketplace-packages-and-power-ups/power-ups/tasks.md)
* [**OutSmart packages**](/marketplace-packages-and-power-ups/marketplace/outsmart-packages.md)
* [**Power-Ups**](/marketplace-packages-and-power-ups/power-ups.md)


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