> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/marketplace-packages-and-power-ups/power-ups/unlimited-automations/automations-for-work-orders.md).

# Automations for Work Orders

For many organizations, work orders are the most important process in OutSmart.

Many events around work orders can serve as a trigger.

Think of creation, planning, status changes, or marking a work order as completed.

A well-known example is **Price management through automations**. As soon as an engineer marks a work order as completed, OutSmart automatically fills in the correct sales price based on price agreements.

{% stepper %}
{% step %}

### Check your work order settings

Make sure your work order configuration and any price agreements are set up correctly.
{% endstep %}

{% step %}

### Create a new automation

Go to **Settings → General → Automation** and click **Add**.
{% endstep %}

{% step %}

### Name the automation

For example: `Update prices when work order is completed`.
{% endstep %}

{% step %}

### Choose a work order event

For example, select `Work order marked as completed`.
{% endstep %}

{% step %}

### Add criteria

Filter, for example, by customer, work type, or region.
{% endstep %}

{% step %}

### Set the action

For example, choose updating prices or sending a notification.
{% endstep %}

{% step %}

### Save

Check the settings and save the automation.
{% endstep %}
{% endstepper %}

## Frequently asked questions

<details>

<summary>Which events are available for work orders?</summary>

Think of events around creation, status changes, and marking as completed. You see the exact list while creating an automation.

</details>

<details>

<summary>Can I update prices automatically?</summary>

Yes, if price management is set up correctly.

</details>

<details>

<summary>Can I archive work orders automatically?</summary>

That depends on the actions available in your environment.

</details>

## Related topics

* Price management through automations
* Work Order Settings
* Work Order Status and Stage


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