General mobile app

Use this section for mobile guidance that applies across devices.

Use the general pages for shared behavior, setup, and concepts.

Start with Troubleshooting checklist: start here when something stops working.

Use Mobile App Troubleshooting for common problems across iOS and Android.

Use the platform guides for exact screens and button names.

Best for cross-platform guidance

These pages are mainly platform-agnostic:

• What is the OutSmart mobile app?
• Connect a smartphone or tablet
• Synchronise the mobile app
• Device policies and settings
• Paired devices
• Replace or reconnect a mobile device
• Use the mobile app offline
• Use track and trace in the mobile app

Also covered in iOS and Android

These pages overlap with the platform manuals.

Best kept as shared guides

Keep these pages general.

They describe the same workflow on both platforms:

• Complete a work order
• Register hours
• Add photos, files, and notes
• Use forms
• Collect signatures

Better as platform-specific guides over time

Move these topics toward iOS and Android first.

They depend more on screens, navigation, and device behavior:

• Create a work order
• Use the map

For screen-specific steps, use iOS - OutSmart App or Android - OutSmart NEXT.