Paired devices

View connected devices, check app versions, and disconnect devices when needed.

Paired devices shows which phones and tablets are connected to your OutSmart account.

Use it to review device details and disconnect devices when needed.

What you can see

The overview can show details such as:

• the employee name
• the last used device
• the operating system version
• the app version

This helps you check whether employees are using the expected app version.

View paired devices

1

Open Settings

Sign in to the BackOffice.

Open Settings from the side menu.

2

Open Paired devices

Search for Paired devices and open it.

3

Review the overview

Check the connected devices and their details.

Disconnect a device

1

Open the overview

Go to Settings → Paired devices.

2

Open the extended list

Click Open tile listing at the bottom of the page.

3

Disconnect the device

Use Disconnect device next to the device you want to remove.

Then confirm the action.

Disconnecting a device does not remove the employee or delete work order data.

FAQ

How do I check whether an employee uses the latest app version?

Open Paired devices and review the app version for that employee.

If you are unsure, compare it with the version in the App Store or Play Store.

Does disconnecting a device affect work orders?

No. It only removes the device connection.

The employee and work order data stay in the BackOffice.

Can the employee reconnect later?

Yes. The employee can reconnect by signing in again.

Related topics

• Connect a smartphone or tablet
• Replace or reconnect a mobile device
• What is the OutSmart mobile app?
• Device policies and settings
• Settings