For the complete documentation index, see llms.txt. This page is also available as Markdown.

Use the map

View nearby customers, objects, and jobs on the map when map features are enabled.

The map helps employees see nearby work and location-based records in the app.

Use it to find customers, objects, and available jobs faster.

This page covers the shared mobile flow.

Use it for cross-platform guidance.

For screen-specific steps, use iOS - OutSmart App or Android - OutSmart NEXT.

Before you start

The map must be enabled in Device policies and settings.

Your company can decide what appears on the map.

Open and use the map

1

Open the app

Open the OutSmart app on the device.

2

Open the map view

Go to the map section in the app.

3

Review the nearby records

Check the visible customers, objects, or jobs near your current location.

4

Open the right record

Tap the result you need to view more details or continue with the work.

What can appear on the map

Depending on your setup, the map can show:

  • nearby customers

  • nearby objects

  • nearby ad-hoc or planned jobs

What controls map availability

Administrators control map behaviour in Device policies and settings.

They decide whether the map is available and which record types appear in it.

FAQ

Why do I not see the map in the app?

The map feature may not be enabled for your account.

Why do I not see nearby customers or objects?

That depends on your synced data and map settings.

Synchronise the app if recent changes were made.

Does the map need internet?

Map use depends on the available connection and synced app data.

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