What is the OutSmart mobile app?

Understand what the mobile app is, what employees can do with it, and how it connects to the BackOffice.

The OutSmart mobile app is the tool field employees use on the road and on site.

It connects directly to the BackOffice. Planned work orders appear in the app after synchronisation.

The app is available for iOS and Android.

Employees can use the app to:

A planner creates and schedules the work order in the BackOffice.

The assigned employee then receives that work order in the app.

When the employee completes the work and sends the work order, all registered data goes back to the BackOffice.

You can then use that data for invoicing, reporting, and administration.

The app works with synchronisation.

This updates the device with the latest data from the BackOffice.

After you change app settings, employees need to synchronise before they see those changes.

The app needs an internet connection to synchronise and send completed work orders.

Administrators control the mobile app through Device policies and settings.

These settings decide what employees can view, edit, and send.

You can apply one default setup to everyone, or create employee-specific settings.

Is the app free to download?

Yes. Employees can download the app for free from the Apple App Store or Google Play Store.

Does the app work on both iPhone and Android?

Yes. The core functionality is the same on both platforms.

Some screens can look slightly different.

Does the app work without internet?

An internet connection is required for synchronisation and for sending completed work orders.

Some previously synced data can still stay available on the device.

Can employees create new work orders from the app?

Yes, if that feature is enabled in the app settings.

Can the app track employee location?

Yes. Track and trace uses the device location settings during the hours and days you configure.

Last updated 3 months ago

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