> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/outsmart-knowledge-base/outsmart-knowledge-base-de/marketplace-pakete-und-power-ups/power-ups/mail-an-arbeitsauftrag.md).

# Mail an Arbeitsauftrag

**Mail to WorkOrder** hilft Ihnen, eingehende E-Mails automatisch in Arbeitsaufträge umzuwandeln.

Verwenden Sie diesen Abschnitt, um die Funktion zu verstehen, sie zu aktivieren, Abgleichsregeln zu konfigurieren und die Ergebnisse zu überwachen.

{% hint style="info" %}
Mail to WorkOrder ist eine **Power-Up**. Power-Ups sind ab **Boost** Ab da. Verfügbarkeit kann auch von Ihrer Lizenz und Konfiguration abhängen.
{% endhint %}

### In dieser Anleitung

* [**Einführung in Mail to WorkOrder**](/outsmart-knowledge-base/outsmart-knowledge-base-de/marketplace-pakete-und-power-ups/power-ups/mail-an-arbeitsauftrag/einfuhrung-in-mail-to-workorder.md)
* [**Mail to WorkOrder aktivieren**](/outsmart-knowledge-base/outsmart-knowledge-base-de/marketplace-pakete-und-power-ups/power-ups/mail-an-arbeitsauftrag/mail-to-workorder-aktivieren.md)
* [**Konversationsmodus einrichten**](/outsmart-knowledge-base/outsmart-knowledge-base-de/marketplace-pakete-und-power-ups/power-ups/mail-an-arbeitsauftrag/konversationsmodus-einrichten.md)
* [**WorkOrder Drop-Modus einrichten**](/outsmart-knowledge-base/outsmart-knowledge-base-de/marketplace-pakete-und-power-ups/power-ups/mail-an-arbeitsauftrag/workorder-drop-modus-einrichten.md)
* [**Mail-Konfigurationen erstellen und verwalten**](/outsmart-knowledge-base/outsmart-knowledge-base-de/marketplace-pakete-und-power-ups/power-ups/mail-an-arbeitsauftrag/mail-konfigurationen-erstellen-und-verwalten.md)
* [**Abgleichsregeln und Absendertypen verstehen**](/outsmart-knowledge-base/outsmart-knowledge-base-de/marketplace-pakete-und-power-ups/power-ups/mail-an-arbeitsauftrag/abgleichsregeln-und-absendertypen-verstehen.md)
* [**Erzwungene Werte und Parameter konfigurieren**](/outsmart-knowledge-base/outsmart-knowledge-base-de/marketplace-pakete-und-power-ups/power-ups/mail-an-arbeitsauftrag/erzwungene-werte-und-parameter-konfigurieren.md)
* [**E-Mail-Inhalte mit Regex und erweiterten Optionen parsen**](/outsmart-knowledge-base/outsmart-knowledge-base-de/marketplace-pakete-und-power-ups/power-ups/mail-an-arbeitsauftrag/e-mail-inhalte-mit-regex-und-erweiterten-optionen-parsen.md)
* [**Protokolle anzeigen und Limits überwachen**](/outsmart-knowledge-base/outsmart-knowledge-base-de/marketplace-pakete-und-power-ups/power-ups/mail-an-arbeitsauftrag/protokolle-anzeigen-und-limits-uberwachen.md)

### Was Sie mit Mail to WorkOrder tun

* E-Mails automatisch in Arbeitsaufträge umwandeln
* E-Mails dem richtigen Kunden oder Objekt zuordnen
* Felder des Arbeitsauftrags mit festen oder dynamischen Werten füllen
* E-Mail-Inhalte und Anhänge parsen
* Protokolle und eingehende Limits überwachen

### Empfohlene Reihenfolge

1. Beginnen Sie mit [**Einführung in Mail to WorkOrder**](/outsmart-knowledge-base/outsmart-knowledge-base-de/marketplace-pakete-und-power-ups/power-ups/mail-an-arbeitsauftrag/einfuhrung-in-mail-to-workorder.md).
2. Dann [**Mail to WorkOrder aktivieren**](/outsmart-knowledge-base/outsmart-knowledge-base-de/marketplace-pakete-und-power-ups/power-ups/mail-an-arbeitsauftrag/mail-to-workorder-aktivieren.md).
3. Als Nächstes einrichten [**Konversationsmodus**](/outsmart-knowledge-base/outsmart-knowledge-base-de/marketplace-pakete-und-power-ups/power-ups/mail-an-arbeitsauftrag/konversationsmodus-einrichten.md) oder [**WorkOrder Drop-Modus**](/outsmart-knowledge-base/outsmart-knowledge-base-de/marketplace-pakete-und-power-ups/power-ups/mail-an-arbeitsauftrag/workorder-drop-modus-einrichten.md).
4. Dann erstellen Sie die richtigen [**Mail-Konfigurationen**](/outsmart-knowledge-base/outsmart-knowledge-base-de/marketplace-pakete-und-power-ups/power-ups/mail-an-arbeitsauftrag/mail-konfigurationen-erstellen-und-verwalten.md) und [**Abgleichsregeln**](/outsmart-knowledge-base/outsmart-knowledge-base-de/marketplace-pakete-und-power-ups/power-ups/mail-an-arbeitsauftrag/abgleichsregeln-und-absendertypen-verstehen.md).
5. Abschließen mit [**erzwungene Werte**](/outsmart-knowledge-base/outsmart-knowledge-base-de/marketplace-pakete-und-power-ups/power-ups/mail-an-arbeitsauftrag/erzwungene-werte-und-parameter-konfigurieren.md), [**Regex-Parsing**](/outsmart-knowledge-base/outsmart-knowledge-base-de/marketplace-pakete-und-power-ups/power-ups/mail-an-arbeitsauftrag/e-mail-inhalte-mit-regex-und-erweiterten-optionen-parsen.md), und [**Protokolle**](/outsmart-knowledge-base/outsmart-knowledge-base-de/marketplace-pakete-und-power-ups/power-ups/mail-an-arbeitsauftrag/protokolle-anzeigen-und-limits-uberwachen.md).

### Verwandte Themen

* [**OutSmart-Pakete**](/outsmart-knowledge-base/outsmart-knowledge-base-de/marketplace-pakete-und-power-ups/marketplace/outsmart-pakete.md)
* [**Power-Ups**](/outsmart-knowledge-base/outsmart-knowledge-base-de/marketplace-pakete-und-power-ups/power-ups.md)
* [**OutSmart Marketplace**](/outsmart-knowledge-base/outsmart-knowledge-base-de/marketplace-pakete-und-power-ups/marketplace.md)


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