> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/outsmart-knowledge-base/outsmart-knowledge-base-nl/marktplaats-pakketten-en-power-ups/power-ups/crm+/wat-is-crm+.md).

# Wat is CRM+?

Begrijp wat CRM+ toevoegt aan OutSmart en wanneer u het gebruikt.

CRM+ voegt een verkoopfunnel toe aan OutSmart CRM.

U werkt met **Account types**, **Lead fases**, en **Afsluitredenen**.

Dit helpt u leads gestructureerd te volgen.

### Wat CRM+ toevoegt

* **Account types** bepalen hoe u relaties indeelt.
* **Lead fases** laten zien waar een lead zich in het proces bevindt.
* **Afsluitredenen** leggen vast waarom een deal gewonnen of verloren is.

### Wanneer CRM+ te gebruiken

Gebruik CRM+ als u:

* leads actief opvolgt
* verkoopkansen per fase wilt beheren
* wilt rapporteren over gewonnen en verloren deals

### Hoe de flow werkt

{% stepper %}
{% step %}

### Kies een Account type

Bijvoorbeeld, **Lead**, **Prospect**, of **Klant**.
{% endstep %}

{% step %}

### Doorloop Lead fases

Breng de relatie van eerste contact naar afsluiting.
{% endstep %}

{% step %}

### Kies een Afsluitreden

Leg vast waarom de deal gewonnen of verloren is.
{% endstep %}
{% endstepper %}

### Gerelateerde artikelen

* [Activeer CRM+](/outsmart-knowledge-base/outsmart-knowledge-base-nl/marktplaats-pakketten-en-power-ups/power-ups/crm+/activeer-crm+.md)
* [Stel Account types in](/outsmart-knowledge-base/outsmart-knowledge-base-nl/marktplaats-pakketten-en-power-ups/power-ups/crm+/account-types-instellen.md)
* [Stel Lead fases in](/outsmart-knowledge-base/outsmart-knowledge-base-nl/marktplaats-pakketten-en-power-ups/power-ups/crm+/lead-fases-instellen.md)
* [Stel Afsluitredenen in](/outsmart-knowledge-base/outsmart-knowledge-base-nl/marktplaats-pakketten-en-power-ups/power-ups/crm+/afsluitredenen-instellen.md)


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