> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/contratos/compreender-o-esquema-de-contratos.md).

# Compreender o Esquema de contratos

Aprender quando usar o Esquema de contratos: preventivo, corretivo ou de encomenda anual.

O Tipo de contrato determina como o acordo funciona.

Diferentes tipos usam regras de agendamento diferentes.

### Principais Esquema de contratos

#### Preventivo

Utiliza-se para manutenção recorrente agendada.

Este tipo usa um Agendamento recorrente e Dias de antecedência.

#### Corretivo

Utiliza-se para acordos de serviço com requisitos de SLA.

Este tipo usa uma Politica SLA em vez de um Agendamento recorrente.

#### Encomendas anuais

Utiliza-se quando é necessário um número fixo de Ordens de trabalho por ano.

### Perguntas frequentes

<details>

<summary>É possível alterar o Tipo de contrato mais tarde?</summary>

Sim.

Poderá ser necessário reconfigurar as Definições específicas do tipo.

</details>

<details>

<summary>Que Tipo se adequa à manutenção mensal?</summary>

Utiliza-se um Contrato preventivo.

</details>

<details>

<summary>Pode um Cliente ter diferentes Esquema de contratos?</summary>

Sim.

Diferentes acordos podem usar tipos diferentes.

</details>

### Tópicos relacionados

* [**Criar um Contrato**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/contratos/criar-um-contrato.md)
* [**Configurar o Agendamento recorrente**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/contratos/configurar-o-agendamento-recorrente.md)
* [**Usar Politica SLA com Contratos**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/contratos/usar-politica-sla-com-contratos.md)


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