> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/contratos/introducao-aos-contratos.md).

# Introdução aos Contratos

Compreender como os Contratos ajudam a automatizar acordos de serviço recorrentes.

A funcionalidade Contratos adiciona o fluxo de trabalho de Contratos ao OutSmart.

Utiliza-se quando os Clientes têm contratos de manutenção recorrentes ou contratos de assistência corretiva.

### Quando utilizar

* A equipa regressa ao mesmo local num Modelo fixo.
* Pretende-se que as Ordens de trabalho sejam geradas automaticamente.
* É possível ter termos contratuais, renovações e acompanhamento de SLA num só lugar.

### O que inclui

* Contratos preventivos para trabalho recorrente.
* Contratos corretivos para serviço reativo.
* Termos do contrato, Modelos e geração futura de Ordens de trabalho.

### Perguntas frequentes

<details>

<summary>Esta página explica como configurar Contratos?</summary>

Não.

Utilizar a documentação de Contratos do Backoffice para a configuração completa e o fluxo de trabalho diário.

</details>

<details>

<summary>Por onde começar após ativar Contratos?</summary>

Começar com [**Contratos**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/backoffice/backoffice/contratos.md).

Depois, continuar com [**Criar um Contrato**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/backoffice/backoffice/contratos/criar-um-contrato.md).

</details>

<details>

<summary>Qual é a diferença entre esta secção e Contratos?</summary>

Esta secção explica o que o Power-up acrescenta.

A secção de Contratos explica como utilizá-lo no Backoffice.

</details>

### Tópicos relacionados

* [**Contratos**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/contratos.md)
* [**Contratos**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/backoffice/backoffice/contratos.md)
* [**Gerir os Power-ups**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/loja-virtual/gerir-os-seus-power-ups.md)


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