> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente.md).

# Portal de cliente

Ativar o Portal de cliente, configurar as Definições de Portal e gerir a forma como os Clientes submetem e acompanham Pedidos.

**Portal de cliente** dá aos seus Clientes o seu próprio Portal no OutSmart.

Podem submeter Pedidos, acompanhar Ordens de trabalho e consultar informação partilhada.

{% hint style="info" %}
O Portal de cliente é um **Power-Up**. Depois de estar Disponível na sua Conta, é gerido através de **Definições → Definições de Portal**.
{% endhint %}

### O que se faz com o Portal de cliente

* permitir que os Clientes submetam Novo pedido de ordem de trabalho por si próprios
* Controlar o que os Clientes podem ver no Portal
* gerir Utilizadores de portal, branding, emails e fluxos de pedidos

### Neste guia

Começar pela ativação e pela configuração.

Depois, configurar as secções do Portal que correspondem ao respetivo processo.

* [**O que é o Portal de cliente?**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/o-que-e-o-portal-de-cliente.md)
* [**Ativar o Portal de cliente**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/ativar-o-portal-de-cliente.md)
* [**Criar um Portal de cliente**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/criar-um-portal-de-cliente.md)
* [**Configurar as Definições de Portal gerais**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/configurar-as-definicoes-gerais-do-portal.md)
* [**Configurar as Definições do tema**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/configurar-as-definicoes-do-tema.md)
* [**Configurar as definições de novos pedidos**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/configurar-as-definicoes-de-novos-pedidos.md)
* [**Configurar definições de email**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/configurar-as-definicoes-de-email.md)
* [**Configurar as Definições de apresentação do Portal**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/configurar-as-definicoes-de-apresentacao-do-portal.md)
* [**Configurar as definições do Painel Control**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/configurar-as-definicoes-do-painel.md)
* [**Configurar as Definições Ordem de trabalho**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/configurar-definicoes-ordem-de-trabalho.md)
* [**Configurar texto de boas-vindas**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/configurar-o-texto-de-boas-vindas.md)
* [**Configurar a descrição predefinida da Ordem de trabalho**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/configurar-a-descricao-predefinida-da-ordem-de-trabalho.md)
* [**Configurar as Definições facturação**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/configurar-definicoes-facturacao.md)
* [**Configurar o texto do Portal após iniciar sessão**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/configurar-o-texto-do-portal-apos-o-inicio-de-sessao.md)
* [**Configurar as Definições e as Permissões do Utilizador**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/configurar-as-definicoes-de-utilizador-e-as-permissoes.md)
* [**Configurar Artigos por Tipo de trabalho**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/configurar-artigos-por-tipo-de-trabalho.md)
* [**Configurar os Campos livres por Tipo de trabalho**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/configurar-campos-livres-por-tipo-de-trabalho.md)
* [**Configurar as Traduções da Ordem de trabalho**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/configurar-as-traducoes-da-ordem-de-trabalho.md)
* [**Configurar ligações de navegação**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/configurar-links-de-navegacao.md)
* [**Configurar Definições avançadas do tema**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/configurar-definicoes-avancadas-do-tema.md)
* [**Criar Modelos de email do Portal de cliente**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/criar-modelos-de-email-do-portal-de-cliente.md)
* [**Criar uma ordem de trabalho no Portal de cliente**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/criar-uma-ordem-de-trabalho-no-portal-de-cliente.md)
* [**Usar o Portal de cliente como Cliente**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/utilizar-o-portal-de-cliente-como-cliente.md)
* [**Gerir utilizadores do portal**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/gerir-utilizadores-de-portal.md)
* [**Configurar Ordens de trabalho de convidados**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/configurar-ordens-de-trabalho-de-convidados.md)
* [**Ativar o acesso à API do Portal**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/ativar-o-acesso-a-api-do-portal.md)

### Tópicos relacionados

* [**Power-Ups**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups.md)
* [**pacotes OutSmart**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/loja-virtual/pacotes-outsmart.md)
* [**OutSmart Loja virtual**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/loja-virtual.md)
* [**Automação para o Portal de cliente**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/automacoes-ilimitadas/automacao-para-portal-de-cliente.md)


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