> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/configurar-as-definicoes-de-email.md).

# Configurar as Definições de email

Associar os Modelos de email usados para convites, Pedidos e redefinições de palavra-passe.

O **Definições de email** A secção associa Templates às ações do Portal.

Sem os Templates certos, alguns emails do Portal não são enviados.

{% stepper %}
{% step %}

### Abrir o Portal

Abrir o Portal que pretende editar.
{% endstep %}

{% step %}

### Abrir Definições de email

Selecionar **Definições de email** no menu à esquerda.
{% endstep %}

{% step %}

### Escolher o Template de convite

Selecionar o Template para convites do Portal.
{% endstep %}

{% step %}

### Escolher os Templates de pedido do Cliente e os Templates internos

Selecionar os Templates de pedido do Cliente e os Templates internos.
{% endstep %}

{% step %}

### Escolher o Template de palavra-passe perdida

Selecionar o Template para emails de redefinição da palavra-passe.
{% endstep %}

{% step %}

### Guardar as Definições

Clicar **Guardar**.
{% endstep %}
{% endstepper %}

{% hint style="info" %}
Criar primeiro os Modelos de email antes de os associar aqui.
{% endhint %}

### Perguntas frequentes

<details>

<summary>O que acontece se faltar um Template?</summary>

Esse email não é enviado.

</details>

<details>

<summary>É possível reutilizar um Template?</summary>

Sim.

É possível reutilizar o mesmo Template quando fizer sentido.

</details>

<details>

<summary>Onde se criam os Modelos de email do Portal?</summary>

Em **Definições → Modelos de email**.

</details>

### Tópicos relacionados

* [**Portal de cliente**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente.md)
* [**Criar modelos de email do Portal de cliente**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/portal-de-cliente/criar-modelos-de-email-do-portal-de-cliente.md)
* [**Automação para o Portal de cliente**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/automacoes-ilimitadas/automacoes-para-o-portal-de-cliente.md)


---

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