> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/questionario-de-satisfacao-csat/ativar-o-csat-atraves-da-gestao-de-licencas.md).

# Ativar o CSAT através da Gestão de Licenças

Ativar o Power-up do CSAT no Backoffice.

Ativa-se **CSAT** por meio de **Gestão de Licenças** no Backoffice.

Após a ativação, **Questionário de satisfação** aparece em **Definições**.

{% stepper %}
{% step %}

### Iniciar sessão no Backoffice

Abrir o OutSmart Backoffice e iniciar sessão.
{% endstep %}

{% step %}

### Abrir o menu de Perfil

Clicar nos **ícone do perfil do utilizador** no canto superior direito.
{% endstep %}

{% step %}

### Abrir a Gestão de Licenças

Selecionar **Gestão de Licenças** no menu.
{% endstep %}

{% step %}

### Iniciar uma Encomenda

Clicar em **Encomenda** no canto superior direito.
{% endstep %}

{% step %}

### Adicionar CSAT

Encontrar o **CSAT** módulo e concluir a encomenda.
{% endstep %}

{% step %}

### Verificar as definições

Abrir **Definições**.

Pesquisar **Questionário de satisfação**.
{% endstep %}
{% endstepper %}

### Perguntas frequentes

<details>

<summary>Onde se ativa o CSAT?</summary>

Através do **Gestão de Licenças** no Backoffice.

</details>

<details>

<summary>Onde se encontra o CSAT após a ativação?</summary>

Em **Definições** em **Questionário de satisfação**.

</details>

### Artigos relacionados

* [Questionário de satisfação (CSAT)](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups/questionario-de-satisfacao-csat.md)
* [pacotes OutSmart](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/loja-virtual/pacotes-outsmart.md)
* [Power-Ups](/outsmart-knowledge-base/outsmart-knowledge-base-pt/loja-virtual-pacotes-e-power-ups/power-ups.md)


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