> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/outsmart-knowledge-base/outsmart-knowledge-base-pt/marketplace-pacotes-e-power-ups/power-ups/gestao-de-contratos/definir-razoes-de-cancelamento-do-contrato.md).

# Definir razões de cancelamento do contrato

Os motivos de cancelamento ajudam você a acompanhar por que os Contratos terminam mais cedo.

Eles tornam o histórico de encerramentos mais consistente.

### Por que usar motivos de cancelamento

Eles ajudam você a:

* padronizar o acompanhamento de encerramentos
* Relatório sobre padrões de cancelamento
* entender os motivos comuns para a evasão

### Como são usados

Crie os motivos nas Configurações.

Depois, selecione-os quando encerrar um Contrato.

Você também pode adicionar um comentário extra quando necessário.

### Perguntas frequentes

<details>

<summary>Os motivos de cancelamento são obrigatórios?</summary>

Eles são úteis para manter a consistência, mas o uso depende da sua configuração.

</details>

<details>

<summary>Posso editar um motivo depois?</summary>

Sim.

Tenha cuidado com motivos já usados no histórico.

</details>

<details>

<summary>Posso adicionar comentários também?</summary>

Sim.

Os comentários podem adicionar mais contexto ao motivo selecionado.

</details>

### Tópicos relacionados

* [**Gerenciar contratos**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/marketplace-pacotes-e-power-ups/power-ups/gestao-de-contratos/gerir-contratos.md)
* [**Entenda o Estado do Contrato**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/marketplace-pacotes-e-power-ups/power-ups/gestao-de-contratos/gerir-contratos.md)
* [**Gestão de Contrato**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/marketplace-pacotes-e-power-ups/power-ups/gestao-de-contratos.md)


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