> For the complete documentation index, see [llms.txt](https://knowledge.out-smart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.out-smart.com/outsmart-knowledge-base/outsmart-knowledge-base-pt/marketplace-pacotes-e-power-ups/power-ups/tarefas/configure-categorias-de-tarefas.md).

# Configure categorias de Tarefas

As categorias de Tarefa ajudam a organizar as tarefas por equipa, tipo ou processo.

Facilitam a leitura rápida das visões gerais.

{% stepper %}
{% step %}

### Abrir Categorias de Tarefa

Vá para **Configurações**.

Pesquise por **Categorias de Tarefa**.
{% endstep %}

{% step %}

### Adicione uma categoria

Abra a Visão geral.

Depois clique em **Adicionar**.
{% endstep %}

{% step %}

### Preencha os campos obrigatórios

Insira um número exclusivo **Código**.

Adicione o **Descrição**.

Escolha um **Ícone**.
{% endstep %}

{% step %}

### Guarde a categoria

Clique em **Salvar**.
{% endstep %}
{% endstepper %}

### Bons exemplos de categorias

* acompanhamento por departamento
* tipo de serviço
* atividade de atendimento ao Cliente

### Perguntas frequentes

<details>

<summary>Os códigos das categorias têm de ser únicos?</summary>

Sim.

Não reutilize um código que já exista.

</details>

<details>

<summary>Posso alterar uma categoria mais tarde?</summary>

Sim.

Mas reveja primeiro as tarefas existentes.

</details>

<details>

<summary>Onde utilizo as categorias de Tarefa?</summary>

Seleciona-as ao criar ou editar uma tarefa.

</details>

### Tópicos relacionados

* [**Tarefas**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/marketplace-pacotes-e-power-ups/power-ups/tarefas.md)
* [**Criar uma Tarefa a partir de uma Ficha do cliente**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/marketplace-pacotes-e-power-ups/power-ups/tarefas/crie-uma-tarefa-a-partir-da-ficha-do-cliente.md)
* [**Filtrar e pesquisar tarefas**](/outsmart-knowledge-base/outsmart-knowledge-base-pt/marketplace-pacotes-e-power-ups/power-ups/tarefas/filtrar-e-pesquisar-tarefas.md)


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